Getting help
How to reach the CBT Trainer team.
We are happy to hear from you.
- In-app support — use the support channel inside the app to message us directly. This is the fastest route, and it carries context about your account.
- Email — contact@soymh.com
Reporting a problem
Please include your device and OS version, roughly when it happened, and what you were doing at the time. Screenshots help.
Feedback on AI ratings
If a competence rating looks wrong, tell us. Reports of inaccurate feedback directly improve the system, and they are one of the most useful things you can send us.