Getting help
How to reach the CBT Trainer team.
We are happy to hear from you.
- In-app support — use the support channel inside the app to message us directly. This is the fastest route, and it carries context about your account.
- Email — contact@soymh.com
Reporting a problem
Please include your device and OS version, roughly when it happened, and what you were doing at the time. Screenshots help.
Feedback on AI ratings
If a competence rating looks wrong, tell us. Reports of inaccurate feedback directly improve the system, and they are one of the most useful things you can send us.
Requests and collaboration
Tell us which patient profiles or skill exercises you would like to see. If you have the expertise to help build them — or can point us to a domain expert — we would be glad to work with you.
If you would like your institution to buy a licence on your behalf, let us know and we can liaise with your employer or university.